Lead Business & Functional Analyst
Insurance · Core system migration · Regulated environments
I transformcomplexityinto clarity.
I work on large-scale transformation programmes. I get to the heart of what the business needs, design precise functional solutions and support business and IT all the way to delivery.
13+ yearsof experience
6 analystsunder my leadership
5 insurersNN · Atradius · ACM · Athora · AG
01My experience
13+ years on thesystems that runinsurance.
These assignments have taught me to handle projects where systems, processes, data, business rules and teams are tightly interlinked. I keep the big picture in view, coordinate the analysis and keep the documentation clear, so that business and IT stay aligned all the way to delivery.
Core systemreplacement
Modernising core business systems
Migrations &digitalisation
Reshaping processes, products and customer journeys
Complexprogrammes
Systems · teams · dependencies and stakeholders
2013 – 2016
Business Analyst
Service Management
2016 – 2022
Business &Functional Analyst
Core SystemReplacement
2022 – 2023
Business Analyst& Project Manager
2 life products launchedon a packaged solution
2023 – 2025
BA Lead
Universal life & traditionalportfolio migrationTeam of 6 BAs
Since 2025
Business Analyst& Project Lead
Non-Life digitaltransformation
02My expertise
Analyse in depth.Structure. Deliver.
From functional analysis to steering the work, I step in where things need to be understood, structured, prioritised and coordinated, so that business needs become solutions IT can actually build.
Understand first.Then simplify.
Core expertise
Business & Functional Analysis
Getting to grips with complex subject matter quickly, challenging the need and turning it into a clear, workable functional solution.
- Understand and challenge the need
- Design the functional solution
- Document rigorously, with traceability
- Support testing and UAT
- Requirements
- BPMN
- Screens
- Testing
- IREB CPRE
02
BA Lead
Leading teams of analysts and raising the quality of the analysis and the documentation.
- Review and challenge the analysis
- Coach analysts and help them develop
- Put standards and templates in place
- Align ways of working
- 6 analysts
- Athora
03
Prioritisation & Backlog
Staying on top of what needs analysing, scoping it and prioritising by value, complexity and dependencies.
- Scope what needs analysing
- Prioritise by value, complexity & dependencies
- Organise the backlog and make it visible
04
Project Management
Giving the project a framework, coordinating stakeholders and keeping progress on track through to delivery.
- Build the business case, from first idea to decision
- Run steering committees
- Set objectives and priorities
- Plan and coordinate the work
- Manage dependencies and risks
- PRINCE2 Foundation
- Agile Project Management
When people call me in
A transformation or digitalisation programme is starting, and existing processes have never been mapped.
You are migrating a system or taking over an application estate, and the analyses are multiplying with no one pulling them together.
Each of your analysts works in their own way, and the documentation is inconsistent from one topic to the next.
The business knows exactly what it needs, but IT has nothing to build from.
A method, the right tools, deliverables that get used
03Beyond insurance
Specialised expertise.Transferableskills.
Replacing a live system, working under regulatory constraints, aligning departments that do not talk to each other: the problems are the same in banking, pensions, the public sector and healthcare. Only the business domain changes.
Replacing a live system
Migrating without disrupting service, with the gaps identified before work begins.
Responding to new regulation
When regulation changes: identifying what it affects across processes and systems, and delivering on time.
Getting business and IT talking
Translating business needs for IT, and IT constraints for the business.
04Additional skills
Two natural extensionsof what I do.
Additional skills I bring in as the context requires, alongside my core expertise.
Process & Organisation
I analyse processes, roles and interactions to understand how things work today and to find the improvements worth making.
- BPMN
- Roles & responsibilities
- Optimisation
Web & Digital
I also design bespoke websites and business applications for small businesses and independent professionals, starting from what users need and how they work in practice.
Different contexts.The same standard of clarity.
05Let's talk
Start with your context.
A project, a question, a complex transformation? Let's discuss it.