Senior Business & Functional Analyst
BA Lead – Project Management – Regulated environments
I transformcomplexityinto clarity.
I work on large-scale transformation programmes. I get to the heart of what the business needs, design precise functional solutions and work with business and IT all the way to delivery.
13+ yearsof experience
Projectswith high stakes
A lasting bridgebetween business and IT

01My experience
13+ years on thesystems that runinsurance.
These assignments taught me to handle projects where systems, processes, data, business rules and teams are tightly interlinked. I keep the big picture in view, coordinate the analysis and keep the documentation clear, so that business and IT stay aligned all the way to delivery.
Core systemreplacement
Modernising core business systems
Migrations &digitalisation
Reshaping processes, products and customer journeys
Complexprogrammes
Systems · teams · dependencies and stakeholders
2013 – 2016

Business Analyst
Service Management
2016 – 2022

Business &Functional Analyst
Core SystemReplacement
2022 – 2023

Business Analyst& Project Manager
New product ·Packaged solution
2023 – 2025

BA Lead
Portfoliomigration
Since 2025

Business Analyst& Project Manager
Digitalisationprojects
02My expertise
Analyse in depth.Structure. Deliver.
From functional analysis to steering the work, I step in where things need to be understood, structured, prioritised and coordinated, so that business needs become solutions IT can actually build.
Understand first.Then simplify.
Core expertise
Business & Functional Analysis
Getting to grips with complex subjects quickly, challenging requirements and turning them into a clear, workable functional solution.
- Understand and challenge requirements
- Design the functional solution
- Document rigorously, with traceability
- Support testing and UAT
- Requirements
- BPMN
- Screens
- Testing
02
BA Lead
Leading teams of analysts and raising the quality of both the analysis and the documentation.
- Review and challenge the analysis
- Coach analysts and help them grow
- Put standards and templates in place
- Align ways of working
- 5 – 7 analysts
- Athora
03
Prioritisation & Backlog
Keeping control of what needs analysing, scoping it and prioritising by value, complexity and dependencies.
- Scope what needs analysing
- Prioritise by value, complexity & dependencies
- Organise the backlog and make it visible
04
Project Management
Setting up the project framework, coordinating stakeholders and keeping progress on track through to delivery.
- Set objectives and priorities
- Plan and coordinate the work
- Manage dependencies and risks
When people call me in
A transformation or digitalisation programme is starting, and the existing processes have never been mapped.
You are migrating a system or taking over an application estate, and the analyses are piling up with no one holding them together.
Your analysts each work in their own way, and the documentation is inconsistent from one topic to the next.
The business knows exactly what it needs, but IT has nothing it can build from.
A method, the right tools, deliverables that get used
03Beyond insurance
Specialised expertise.Transferableskills.
Replacing a live system, working under regulatory constraints, aligning departments that do not talk to each other: the problems are the same in industry, services, the public sector and healthcare. Only the business domain changes.

Replacing a live system
Migrating without disrupting the service, with the gaps identified before work begins.
Responding to new regulation
When regulation changes: identifying what it affects across processes and systems, and delivering on time.
Getting business and IT talking
Translating business needs for IT, and IT constraints for the business.
04Additional skills
Two natural extensionsof what I do.
Complementary skills I bring in as the context requires, alongside my core expertise.
Process & Organisation
I analyse processes, roles and interactions to understand how things work today and to find the improvements worth making.
- BPMN
- Roles & responsibilities
- Optimisation
Web & Digital
I also design bespoke websites and business applications for small companies and independent professionals, starting from what users need and how they actually work.
Different contexts.The same commitment to clarity.

05Let's talk
Start with your context.
A project, a question, a complex transformation? Let’s talk it through.


